Careers at Sellgo

We believe that quality and excellence come from care.

Saas Customer Service Representative

Portland, OR

 Sellgo is a fast growing, Portland/ San Francisco -based startup that is reinventing the way people sell on e-commerce, particularly on Amazon. Leveraging ground-breaking Data Analytics and AI technology and a seamless customer experience, Sellgo guides you through a few simple steps to capture profitable items to sell and transform people's lives through technology. The future of selling on e-commerce is changing and Sellgo is leading the way.


Sellgo is seeking a hardworking and process-oriented Customer Success Representative to join our CS team! You will be responsible for representing the voice of the customers, capturing insight and providing recommendations for customer satisfaction & sales conversion.



Portland OR



· Associate degree, or equivalent experience.

· Knowledge/ experience about Amazon FBA business, Walmart e-commerce, Jet e-commerce, Alibaba, etc.

· Experience working in a performance oriented, customer-centric environment

· Tech savvy, with proficiency in Microsoft Suite and Google Drive

· Highly data-driven to deliver overall company goals and metrics

· Excellent verbal and written communication skills

· Natural ability to collaborate with teams across the organization and thrives in a dynamic, fast-paced environment

· Must be flexible with schedule, and live in the Portland, OR area in order to be considered



· Respond to all customer inquiries regarding services, orders, designs, and online interactive tools through email, Chat, and phone calls

· Connect with contractors as necessary to meet build-out completion deadlines

· Partner with stylists to ensure customer’s needs and requests are successfully captured in the designs

· Adhere to customer follow-up timelines

· Gather feedback from customers and record in appropriate spreadsheets



· Smart, engaged co-workers.

· Great learning opportunity and experience to build a technical platform from the ground up, to beta test, to implement a live system, and to continue to improve upon it.

· Freedom in the ownership and great opportunity in career development during our growth. Let’s win and have fun together.

· Competitive total compensation package with medical benefits.

· Being an asset to our communities worldwide.

· Much more …



There are 7 words to describe us: think big small, start small and act fast. Sellgo would like to create and communicate a bold direction in technology that is impactful. We believe that accomplishing more with less is a smart way of doing things, and last but not least, develop a bias for action.


Sellgo is an equal opportunity employer, we celebrate diversity by providing an opportunity for all, including those who belong to underrepresented minority groups, to grow with us.



· Please provide references.

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We capture, analyze, and represent billions of data points from Amazon marketplace in the most meaningful way to help sellers.